Refund policy
At SmartBuyres, we are committed to ensuring satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help. Below are the terms of our refund policy.
1. Returns You have [Insert Number of Days, e.g., 30] days to return an item from the date you received it. To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
2. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Exchanges If your item is defective or damaged and you need to exchange it for the same item, send us an email at [Insert Contact Email] and send your item to: [Insert Return Address].
5. Non-Returnable Items Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
6. Exceptions Some items may have special return policies. Any exceptions to our return policy will be clearly stated at the time of purchase.
7. Contact Us If you have any questions on how to return your item to us, contact us at:
- Email: braissahmed31@gmail.com
- Phone: +34 611 28 70 92
Your satisfaction is our number one priority. Please let us know how we can help you best!